Team / Plain Style

Krista ensures top level customer service on the phones and makes sure every client interaction starts with WOW! Her passion is watching her team learn, grow, and become more confident in their roles as Experience Coordinators. She began working in the inspection industry in 2013 and came to us with a prior background as a real estate support specialist. She is also a licensed Realtor in Pennsylvania! Krista is a mom of a smart & sassy little girl named Gianna. In her free time, she enjoys reading as well as spending time with her daughter and dog, Roxy.

Katie manages the company finances and is part of the Pro-Spect Service Center. Her heartbeat has always been to help others understand how their money works so they can be free to do what they want and need in life. In business, Katie developed a passion for the home inspection industry when she worked as an accountant for a service provider specializing in the Home Inspection Field. There, she was challenged to create an accounting model that was specific for the home inspection industry that many home inspection companies now use! Katie lives in Central Pennsylvania with her husband, children and dogs. When she’s not crunching numbers, she enjoys camping, reading and singing in her church choir.

Meet Kelly, the Associate Director of the Pro-Spect Service Center! She comes to us from the restaurant industry, so she is no stranger to customer service. Twelve years of customer service has taught her all about what the customer wants and needs. She takes pride in her communication skills and strives to go above and beyond for everyone that crosses her path. Kelly’s goal is to ensure smooth implementation to processes and systems as well as acting as a liaison to the leadership team.

While she is not working, you can catch Kelly watching Harry Potter, listening to music, or enjoying time with her husband and daughter.

Brad oversees the Pro-spect Service Center which provides support to our team. The PSC includes Finances, Training, Human Resources, Call Center, Expansion and Digital Marketing. Brad’s passion is leading and developing others and creating efficient processes to ensure each Pro-spect team member has what they need to thrive. Brad knows that the efforts of his teams allow the ultimate delivery of an amazing home inspection experience for both Real Estate Agents and home-buying Clients.

Brad is a licensed home inspector, previous business owner and has over 15 years of experience leading and managing large teams. Brad is actively involved in his church, previously holding a Director position there and enjoys living at the beach, playing guitar and traveling. He resides in Bethany Beach, Delaware with his wife and three daughters.

Nick leads the inspection team and ensures that Pro-spect delivers an industry-leading home inspection and quality experiences in the field. Nick’s passion is providing the inspectors opportunities for growth and active participation in developing new systems and processes. He started his journey with Pro-spect in 2019 as a licensed Home Inspector and resides in the town of Berlin, MD with his wife Mary and their two children. In his free time, Nick enjoys spending time with his family sitting by the fire, out on the boat, or riding bikes around town.

No need to fear, our super inspectors are here! Our inspectors are ASHI and InterNachi certified and are licensed through the state of Delaware. They undergo intense training and development to ensure quality inspections. Realtors and home buyers alike can be confident in our inspection processes and standards of practice.

The smile behind the phone! These ladies are scheduling Ninjas, going above and beyond to make sure your scheduling needs are met. Client Care is extremely important to us at Pro-spect and these gals will make sure your needs are met from start to finish.